Dealing with health problems or the illness of a loved one can be challenging at the best of times. But what happens when you need extra support and information? We can offer free, impartial and confidential advice on a range of healthcare issues to solve any issues quickly and effectively.

Taking care of your healthcare

Access our advice service, whether you need more information about a specific type of healthcare or you’ve had problems receiving treatment and want to file a complaint. We can use our extensive skills and experience to give you guidance on the best way to get the result you want. We can offer you information on:

  • What healthcare you’re entitled to
  • What your NHS patient rights are
  • How to make a complaint
  • Getting help with healthcare costs
  • Seeking private healthcare
  • Receiving medical or dental treatment abroad

Whatever healthcare issues you’re dealing with, we’re here to support you. If you have a question about healthcare or need to resolve an issue, contact Dalkeith & District Citizens Advice Bureau today.

If you want to raise concerns about your NHS treatment or have comments or feedback that could benefit others with their NHS treatment, we have a specific Patients Advice & Support Service to provide support and advice.