Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Dalkeith & District Citizens Advice Bureau is here for you.

Visit the Citizens Advice website the Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

It’s also easy to get in touch with us, in whichever way suits you best.

Please Note: Our CAB has a zero tolerance policy with regard to abusive and threatening behaviour, whether verbal or physical, to our staff or other clients. Thank you.

 

Advice by Phone and Email

Phone the CAB (Monday-Thursday, 10am to 2 pm, Friday, 10am to 12.30 pm), or leave a brief message at other times, to arrange a callback from one of our experienced Advisers They will talk through your concerns and advise on the options. 

You can also complete this short form with details of your issues. The CAB will email a response or phone at a time that's convenient.

 

Advice in Person

For more complex problems, ongoing issues or assistance that's difficult to provide by phone or email. we can arrange an in-person appointment at Dalkeith CAB. We will let you know what to bring and about current steps to reduce the risk of Covid or other infections before your visit.

Please note, we do not offer drop-in advice services at the CAB.

Make an Appointment

 

Outreach Advice Surgeries

Find out more about our drop in advice and information sessions located throughout Dalkeith and District.

Outreach

 

 

Phone us

Phone hours are 10am - 2pm Monday to Thursday and Friday 10am to 12.30

Please note that we are receiving an extremely high volume of enquiries at present.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.